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How r55 Handles Your Personal Information

Your account data belongs to you. This page explains what we collect when you use r55, how we store it, and what rights you have over it — including how to request access or deletion.

Account Data ProtectionbKash, Nagad, Rocket PrivacyYour Right to Request DataCookie ControlsJurisdiction-Dependent Access
r55 How r55 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Team online

Live Chat

Open the chat widget from any page on r55 to speak with our support team directly about a data request or privacy concern.

Email Support

Send your data access or deletion request to our support address. Include your registered account details so we can locate your record.

Account Settings

Some data preferences — including marketing contact opt-outs — can be managed directly inside your r55 account settings page.

DATA HANDLING DETAIL

How We Protect and Manage Your Account Data

Payment Data Security

Deposits and withdrawals through bKash, Nagad, and Rocket are processed over encrypted connections. We store only the reference data needed to reconcile your account — never your full wallet PIN or credentials.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time.

Data Retention

Account data is kept for as long as your account is active and for the period required by applicable law after closure. You may request deletion of non-mandatory data by contacting support.

Access and Correction

You have the right to request a copy of your personal data or ask us to correct inaccurate details. Submit your request via live chat or email and we will respond within a reasonable timeframe.

Common Questions About Your Data on r55

If your question is not covered here, our support team is available via live chat or email to help with any data or privacy matter related to your r55 account.

We collect your name, contact information, and the payment method you register — such as bKash, Nagad, or Rocket. We also log transaction references needed to process your deposits and withdrawals.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete transactions, and those processors are bound by data agreements.

We retain your data while your account is active and for the period required by applicable financial and legal obligations after closure. Non-mandatory data can be deleted on request.

Contact our support team via live chat or email with your registered account details. We will locate your record and respond to your request within a reasonable timeframe.

Yes. We use session cookies for login continuity and analytics cookies to improve the site. You can manage or block cookies through your browser settings without losing access to your account.

All payment flows use SSL encryption. We store only the transaction reference, not your wallet PIN or full credentials. Your bKash, Nagad, or Rocket account details stay within those platforms.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.