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Terms That Govern Your r55 Account

Using r55 means you agree to these terms. Access and eligibility depend on your local law and the region you're in — if online gaming is restricted where you are, these terms do not create any right to use the platform.

Account EligibilityPayment RulesUser RightsJurisdiction Notice
r55 Terms That Govern Your r55 Account
CONTACT PATHS

Reach Us About a Legal or Account Matter

Team online

Live Chat

Open the chat widget from any page on r55. For account or legal queries, select the Account & Terms category so your message reaches the right team.

Email Support

Send your query to our support address listed in the account help section. Include your registered mobile number so we can locate your account quickly.

Account Help Centre

The help centre covers account suspension, payment disputes, and eligibility questions with step-by-step paths — check there before raising a ticket.

ACCOUNT SECURITY

How We Protect Your Data and Account

Data Handling

We collect only what is needed to run your account — your mobile number, payment wallet identifiers like bKash or Nagad, and transaction records. We do not sell this data to third parties.

Cookie Use

Cookies keep your session active and remember your lobby preferences. You can clear them through your browser settings at any time; doing so will log you out of your current session.

Account Security

Login uses a one-time PIN sent to your registered mobile number. If you receive an OTP you did not request, contact support immediately and do not share the code with anyone.

Data Requests

You can request a copy of the data we hold on your account or ask for your account to be closed by contacting support. We process these requests within a reasonable timeframe.

Common Questions About These Terms

You must be of legal age under your local law and in a region where online gaming is permitted. Eligibility is your responsibility to confirm before registering.

These terms do not grant any right to use r55 where local law prohibits it. Access depends on your jurisdiction, and we may restrict accounts from ineligible regions.

You accept payment terms at the cashier step. Deposits credit your r55 wallet once confirmed on the payment network. Withdrawals go back to the same wallet used to deposit.

Yes. Raise any transaction dispute through live chat or email within 30 days of the transaction date. Include your registered mobile number and the transaction reference.

Contact support through live chat or email to request a data copy or account closure. We handle these requests within a reasonable timeframe after verifying your identity.

We post updates on this page. Continuing to use r55 after the effective date means you accept the revised terms. Close your account before that date if you do not agree.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.